ARRS – the Additional Roles Reimbursement Scheme Staff are employed by the Primary Care Network (PCN).
A PCN consists of a group of practices working together and the ARRS staff povide services to all of the practices in the PCN to ease workload by increasing the workforce.
You can be booked in for an appointment with the ARRS staff directly without having to speak to a GP first.
Below are the details of the Lea Valley Health PCN ARRS staff of which Stockwell Lodge Medical Center is a member aong with role information.
Care Co-ordinators
Maria Ali
Care coordinators are personalised care professionals who help to provide capacity, and expertise to support patients in preparing for or following up clinical conversations with clinical teams. They work closely with the GPs and other primary care professionals within the PCN to identify and manage a caseload of identified patients. Together they make sure that appropriate support is made available to the patient and their carers and ensure that their changing needs are addressed. Care coordinators focus on delivery of personalised care to reflect local PCN priorities, health inequalities or groups of patients identified through risk stratification. Care coordinators can also support PCNs in the delivery of enhanced health in care homes.
Clinical Pharmacists
Esther Adenkunle
Arfan Malik
Ramin Mehraliyev
In general practice surgeries help improve patient access to healthcare, enhance medication adherence, and optimize the use of medications, ultimately leading to better health outcomes.
In a general practice surgery in the UK, a paramedic typically does not have a permanent role. Paramedics are usually associated with emergency medical services (EMS) and respond to acute emergencies. Their responsibilities include:
- Emergency Response: Responding to 999 calls or emergencies to provide immediate medical assistance and transport patients to hospitals when needed.
- Advanced Life Support: Administering advanced life support interventions, including CPR, defibrillation, and managing critical medical conditions.
- Trauma Care: Stabilizing trauma patients and providing initial care for injuries at the scene of accidents or incidents.
- Pre-Hospital Care: Assessing patients’ conditions and providing appropriate treatments before hospital arrival.
First Contact Physiotherapists
Basem Abasnaineh
Rachanaben Solanki
Is a healthcare professional who specialises in diagnosing and treating conditions related to the muscles, bones, and joints. They use a variety of techniques, including exercise and education, to help patients manage pain, improve mobility, and enhance their overall physical well-being. Musculoskeletal physiotherapists work with individuals of all ages and backgrounds, addressing issues such as sports injuries, arthritis, back pain, and post-operative rehabilitation to optimize their patients’ physical function and quality of life.
In a general practice surgery in the UK, a pharmacist plays a vital role as part of the healthcare team. They provide a range of services, including medication management and advice. Pharmacist duties typically include:
- Medication Review: Conducting medication reviews for patients to ensure safe and effective use of their prescribed medications, identifying potential drug interactions or adverse effects.
- Prescribing Support: Prescribing certain medications, such as repeat prescriptions and specific medications under a pharmacist’s independent prescribing rights.
- Patient Education: Offering patient education on proper medication usage, potential side effects, and lifestyle modifications to optimize treatment outcomes.
- Chronic Disease Management: Assisting in the management of chronic conditions like diabetes, hypertension, and asthma by adjusting medication regimens and monitoring patient progress.
- Minor Ailments: Providing guidance and treatment for minor ailments and health issues, reducing the burden on GPs.
- Quality and Safety: Contributing to medication safety initiatives, ensuring the practice follows best practices in dispensing and medication management.
- Multidisciplinary Teamwork: Collaborating closely with GPs, nurses, and other healthcare professionals to provide comprehensive and patient-centered care.
Mental Health Practitioners
Abimifoluwa (Sarah) Ayodele
Paramedics
Paula Vernazza
Paramedics are highly trained healthcare professionals who work under the supervision of a qualified doctor (General Practitioner). Their responsibilities typically include:
- Minor Ailments: Providing guidance and treatment for minor ailments and health issues, reducing the burden on GPs.
- Multidisciplinary Teamwork: Collaborating closely with GPs, nurses, and other healthcare professionals to provide comprehensive and patient-centred care.
Paramedics in general practice surgeries help improve patient access to healthcare, enhance the efficiency of primary care services, and contribute to comprehensive and patient-centred care. They work closely with General Practitioners to provide high-quality medical care to patients.
Social Prescribers
Teresa Hutchinson
A Social Prescriber, plays a vital role in addressing patients’ non-medical needs and improving their overall well-being. Their responsibilities include:
- Assessing Social Needs: Conducting assessments to understand patients’ social and non-medical needs, such as loneliness, housing issues, financial difficulties, or mental health concerns.
- Connecting to Resources: Identifying appropriate community resources, services, and support organisations to address the patient’s specific needs.
- Referrals: Making referrals to community-based services, including support groups, counselling services, exercise classes, or local charities.
- Support and Follow-up: Providing ongoing support, follow-up, and encouragement to ensure patients are effectively accessing and benefitting from the recommended services.
- Multidisciplinary Collaboration: Collaborating with healthcare professionals, including GPs and nurses, to provide holistic care and address both medical and social determinants of health.
Social Prescribers contribute to a more comprehensive and patient-centred approach to healthcare by addressing the social factors that can impact health outcomes and overall well-being. Their work helps patients access the support and resources they need to lead healthier and more fulfilling lives.
